Senior Lifestyle, Brookdale, LCS Top New J.D. Power Senior Living Rankings

Senior Lifestyle Corp. and Brookdale Senior Living (NYSE: BKD) have high satisfaction among senior living decision-makers, while Life Care Services has satisfied independent living residents, according to the 2020 U.S. Senior Living Satisfaction Study from global marketing information services company J.D. Power. The study, which J.D. Power released today, measured resident satisfaction among the nation’s […]

New Platforms, Consistent Messages: How 4 Providers Have Adapted Marketing in Covid-19

While many providers struggled at the outset of the Covid-19 pandemic to maintain leads and move-ins, they have since pivoted to new strategies — mostly virtual — to overcome those hurdles. Virtual tours and remote meetings — once a rarity in the senior living industry — are now commonplace. And providers including Sunrise Senior Living, […]

What Senior Living Providers Are Doing — And Could Be Doing Better — in Response to Black Lives Matter

Senior living providers — like many businesses across the United States — have been responding to the Black Lives Matter movement with a variety of messages and actions. To get a sense of how providers are responding, I spoke with several CEOs and corresponded with many of the largest for-profit and nonprofit organizations in the […]

Entrepreneurs Bring Google, Med Tech Experience to New Active Adult Model

Two Silicon Valley entrepreneurs are working to bring a new model of active adult senior living to the market, featuring a pocket neighborhood design and tech-enabled operations. They developed their concept with advice from senior living veterans, including Sunrise Senior Living Co-Founder Paul Klaasen, and have now secured their first site. The startup, called Cantina […]

Federal Lawsuit Claims CVS Health/Omnicare Improperly Refilled Meds Across 3,000-Plus Senior Living Communities

Long-term care pharmacy giant Omnicare and its parent company CVS Health (NYSE: CVS) are defendants in a federal lawsuit alleging that hundreds of thousands of drugs were improperly dispensed to senior housing residents over a period of years. The complaint, filed Tuesday by the Manhattan U.S. Attorney’s office, and an accompanying press release name-check several […]

In the Pipeline: Sunrise Plans Community in Canada; Hudson Enters Active Adult Space

In the Pipeline is brought to you by the Senior Housing News Architecture & Design Awards. Sign up for the SHN Architecture & Design Newsletter from SHN for updates on architecture and design trends and the annual SHN Awards Competition. Construction: Planned Sunrise Plans New Community in Canada Sunrise Senior Living is working with construction […]