The senior living industry does a good job of recruiting entry-level talent, particularly when compared to other service-based industries. But providers need to do a better job at developing internal referral pipelines and reducing turnover, and they need look no further than to those other industries competing for the same talent. Senior living has a […]
Like many other senior housing and care nonprofits, St. Ann’s Community has a long and successful track record, but the organization has been making some big moves to keep pace with a rapidly changing operating environment. Michael McRae joined St. Ann’s a decade ago and became CEO five years ago. In that time, St. Ann’s […]
Programming separates active adult from simple age-restricted multifamily communities. But it can be a challenge to come up with engaging activities for active adult residents, especially given the limitations in staffing and budget for these operations. One solution is to program communities with a mix of resident-led and provider-led activities. That way, residents will still […]
Discovery Senior Living had a landmark year in 2019, hiring its first COO, making strides on an “experiential living” model, and striking major deals with real estate investment trusts Welltower (NYSE: WELL), HCP (NYSE: HCP) and NHI (NYSE: NHI). Memory care has been another major focus, and the Bonita Springs, Florida-based provider recently announced that […]
Cedar Communities, a recently formed senior living private equity firm and operating company, has been busy. Since July, Cedar has acquired five communities, providing momentum for further growth in 2020. Cedar was founded a little over two years ago and is building a portfolio of “boutique-sized” facilities in the U.S. Southeast, co-founder and Managing Director […]
Staff injuries sustained while transferring residents* have always been a top concern for senior living providers, and the issue has become more severe and costly in recent years — with memory care facing some of the toughest challenges. With this in mind, Irvine, California-based memory care pioneer Silverado is among the first group of providers […]
It’s common wisdom that the more crowded a senior housing market is, the more cutthroat the tactics are among its different competitors. The recent period of oversupply has given rise to aggressive pricing tactics and stories of staff being wooed by the newest communities in town. But there are a handful of markets where there […]
New Perspective Senior Living has a new CEO — and soon, the company might venture into new product types, too. The Minnetonka, Minnesota-based senior living provider is exploring both middle-market and active adult senior housing, according to CEO Ryan Novaczyk. “We think it’s interesting,” Novaczyk said during a recent appearance on the Senior Housing News […]
Unpaid food and utility vendors. Lapsed registration and insurance. Uninhabitable rooms. Employee payroll issues. Rent checks left undeposited. National Health Investors (NYSE: NHI) CEO Eric Mendelsohn started hearing these kind of complaints from residents and employees at three of the company’s communities last year. “It was just hard to believe,” Mendelsohn recalled in an interview […]
With its workforce burdened by crushing student loan debt, Trilogy Health Services started a repayment assistance program. About four years after starting that program, the Louisville-based senior housing and care provider is paying out nearly $2 million annually to about 1,500 associates, and is seeing a dramatically better retention among these workers. But loan repayment […]