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How Resident Intelligence Extends Length of Stay and Grows Revenue
By Jack Silverstein| October 31, 2025New research shows that when senior living residents attend at least one meaningful community event per day, their quality of life rises dramatically. So with community event calendars typically loaded with opportunities for residents to get involved, why don’t they? “That’s a great question, and probably the first question I asked myself when I joined,” […]
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MorningStar Senior Living needed scheduling help. That much was obvious. The Denver-based operator wasn’t unique in this regard; staffing challenges, and related scheduling difficulties, are an industry-wide headache. To solve their issue, MorningStar made the call that many top operators are starting to make: AllieHealth. The AllieHealth platform uses AI to optimize labor and capture […]
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NEW DATA: How Quality of Life Drives Length of Stay and Revenue
By Jack Silverstein| October 21, 2025When senior living residents engage in at least one meaningful community event per day, the increase in their quality of life can dramatically boost their length of stay and generate over $1 million in additional retained revenue. The problem? Ninety-six percent of residents participate in fewer than one meaningful event per day. Those are the […]
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The benefits of senior living are clear. The lead generation shows it. The question, then, is why conversation rates don’t show it too. “We’re going to get four or five out of ten people, yet we have three times that many in,” Jeff Gronemeyer, Regional Sales Director of Harmony Senior Services, said in a recent […]
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Do You Know Where Your Marketing Dollars Are Going?
By Jack Silverstein| August 19, 2025Stop me if you’ve heard this one. A senior living operator walks into a marketing agency. The agency tells the operator that they can place ads in top markets, in top outlets, and they’ll only keep 15% of the advertising spend in fees. What the agency doesn’t disclose is that they use a third party […]
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When Sentrics went to work analyzing senior living communities, the results undercut one of the most frustratingly common tropes in the industry: “do more with less.” The fact is, many operators are actually doing less with more. They have the opportunity to make informed decisions using data they naturally accrue every day. They just need […]
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When senior living providers deliver a great dining experience, their residents celebrate. When they do it at a manageable cost, everyone celebrates. US Foods®, a leading foodservice distributor with over 70 locations, partners with more than 250,000 restaurants and health care customers to bring exciting food offerings to senior living providers nationwide, at efficient and […]
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Leaders at Watermark Retirement Communities knew what all senior housing operators know: when it comes to care outcomes, every minute matters. That’s especially true at scale. When one community is spending more time than necessary on a constant task such as pharmacy order management or system training, chances are all communities are too. For Watermark, […]
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How Aegis Living Leans On its GPO Partner for Big Savings
By Jack Silverstein| March 21, 2025Too many vendors providing too many goods and services to too many locations. Aegis Living knew its process was not sustainable. So when the Bellevue, Washington-based senior living provider, which operates over 38 communities in California, Nevada and Washington, sought to streamline its vendor relationships, especially in food service and medical supplies, it turned to […]
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How Solera Senior Living Achieved a 4.4x ROI on Care Revenue
By Jack Silverstein| March 10, 2025When leaders at Solera Senior Living sought greater transparency around care delivery and pricing, they turned to an innovative NOI-focused operational software platform designed for senior living: AllieHealth. In May, 2024, Solera piloted the AllieHealth system at its community The Reserve at Lake Austin, in Austin, Texas. Within a month, they saw its direct impact. […]


