Too many vendors providing too many goods and services to too many locations. Aegis Living knew its process was not sustainable. So when the Bellevue, Washington-based senior living provider, which operates over 38 communities in California, Nevada and Washington, sought to streamline its vendor relationships, especially in food service and medical supplies, it turned to […]

When leaders at Solera Senior Living sought greater transparency around care delivery and pricing, they turned to an innovative NOI-focused operational software platform designed for senior living: AllieHealth. In May, 2024, Solera piloted the AllieHealth system at its community The Reserve at Lake Austin, in Austin, Texas. Within a month, they saw its direct impact. […]

It’s fair to say that Parker Health Group has seen it all. Which makes their continuous quest for the best partners all the more relevant. Since opening in 1907, the New Jersey-based senior care provider has delivered its mission of making aging a natural, wonderful part of life by partnering with the best in the […]

When South Coast Improvement Company partnered with nonprofit Volunteers of America Massachusetts (VOAMASS) to expand Concord Park, a 60,000-square-foot assisted living community located in West Concord, Massachusetts, they knew they needed a solution to meet the unique needs of this HVAC replacement. The Concord Park plan called for an additional 25,000 square feet with 21 […]

Meeting occupancy goals and keeping residents safe is priority number one for operators, but before any of that happens, you have to get them in the door. “Move-ins are necessary, but they are not always celebrated by direct care team members, likely due to the amount of time and work involved in the process,” says […]

For more than 30 years, DiningRD has been an industry leader in dietary consulting and menu technology services for senior living communities and residents. Now, the innovative foodservice leader is bringing another company with an impressive industry history into the fold with their acquisition of Crandall Corporate Dietitians in September. Founded by Linda Crandall in […]

Something had to change. Sloan Bentley knew that for sure. Lutheran Life Communities hired Bentley as CEO to guide the company through the COVID-19 pandemic, and one of the challenges she faced was reducing agency staffing spend. In 2023, Lutheran Life (LuLife) spent $4.7 million on agency help across its portfolio, with a great deal […]

Of all the challenges that COVID-19 brought Bickford Senior Living, the one that confounded them was the slowdown in rent payment. Before the pandemic, about 90-92% of residents at the Olathe, Kansas-based Bickford paid their rent by the 10th of the month. During the pandemic, that number dropped to 79%. “It’s a mystery to us […]

When senior living occupancy remained strong in 2008 and 2009, the industry came away with a new reputation: recession-resilient. From 2005 — a few years before the Great Recession — until 2020 and the onset of the COVID-19 pandemic, senior housing saw a 76.6% increase in nominal spending. Now, as occupancy returns to pre-pandemic levels, […]

When senior living prospects had questions about their financial journey, Charter Senior Living gave them the best map possible. The Naperville, Illinois-based senior living operator understood what many operators are still learning: the power of connecting prospects with a financial specialist. These professionals help prospects understand everything about their financial situation, the financial process of […]