‘Never Do Enough’: Staff Wages Tick Up but Senior Living Providers Still Beset by Labor Woes

Wages for senior living employees in the last four years have risen dramatically but in 2024, operators are reporting slightly lower wage increases compared to past years. And executives are still struggling with staffing issues, including the effectiveness of compensation in driving recruitment and retention. That’s according to a Ziegler CFO Hotline survey conducted last […]

Wages for Key Assisted Living Clinical Workers Rose 5% to 6% in 2023

Wages for many key health care workers in assisted living increased between 5% and 6% on average last year. That’s according to the latest edition of the Assisted Living Salary & Benefits Report from Hospital & Healthcare Compensation Service (HCS), which is produced in collaboration with LeadingAge and the National Center for Assisted Living (NCAL). […]

How Labor, Construction and Consolidation Will Shape Senior Living in 2024

This article is available as part of your SHN+ membership Nineteen leaders of senior living operators contributed their thoughts to our annual “Executive Forecast” articles, which we published last week. These execs provided valuable insights into what lies ahead for senior living over the next 12 months. Their responses covered a wide range of issues […]

Covenant Living President, CEO Cunliffe to Retire in 2024

Covenant Living Communities and Services President and CEO Terri Cunliffe will retire next year in the spring, the senior living operator announced Thursday. The Skokie, Illinois-based operator is currently in the early stages of finding a new leader, with the company hiring a search firm and forming a committee to find candidates Her journey with […]

How Senior Living Operators Are Turning the Page on Turnover

While staffing issues have moderated slightly from the doldrums of three years ago, senior living operators are still working to solve turnover rates among their ranks using initiatives to improve retention. In a new environment in which wage rates are seemingly permanently elevated compared to just a few years ago – with workers worthy of […]

How Commonwealth, Atria, 12 Oaks Deal With ‘Ghosting,’ Other Senior Living Staffing Challenges

Staffing is turning a corner in 2023, and with a new year just over the horizon, senior living operators are taking advantage by honing strategies to boost retention and hiring. Companies including Commonwealth Senior Living, Atria Senior Living and 12 Oaks Senior Living are finding success trimming the use of staffing agency workers and bringing […]

Wave of Operator Switches Points to Evolving Playbook for Senior Living in Smaller Markets

This article available as part of your SHN+ membership Operator transitions have been making headlines over the last few weeks, with many of the handovers involving properties serving middle-market consumers in secondary markets. The recently announced transitions include: The backstories behind these transitions vary, but many of the communities involved are serving a similar consumer […]