Last week, Senior Housing News was thrilled to convene a tremendous group of industry leaders and visionaries at our WELLNESS/DISHED event in Orlando. “The … meeting sparked some of the best discussions I’ve been part of this year on how we can improve and better support the physical, social, mental, and overall wellness of those […]
Older adults have embraced technology amid the pandemic to stay connected — and that has given rise to a relatively new type of community position: the tech concierge. One part akin to an Apple Genius, one part senior living worker, these staffers are capable of handling tech support for residents with the skill of an activities […]
The Covid-19 pandemic has burdened senior living operating budgets, and operators say two items on their balance sheets pose the biggest threat to financial stability: labor and food. On the labor side, expenses have risen as operators have leaned on overtime and agency workers to maintain service levels amid staffing shortages. At the same time, […]
The senior living industry is grappling with a historic staffing crisis in 2022 — and turnover among executive directors is exacerbating the issue. As leaders of their communities, executive directors are responsible for smooth operations in everything from infection control and sales and marketing to resident satisfaction and employee recruitment and retention. An executive director […]
Last month brought news that non-traded REIT Healthcare Trust would transition 20 senior living communities managed by Cedarhurst Senior Living to other operators. This portfolio change is part of a comprehensive effort that Cedarhurst is undertaking, which involves new strategies and operational practices shaped by the challenges and disruptions of the last two years. “We […]
As the senior living labor pool continues to shrink, operators are finding ways to reinvent old tactics for attracting prospective employees and finding new ways to combat staffing issues. It’s no secret that operators are facing recruitment and retention issues amid a highly competitive labor market. The assisted living workforce contracted 6.7% between February 2020 […]
Senior living operators have been enacting changes in operations since the Covid-19 pandemic began, but some adaptations have been fleeting while others have proven longer-lasting. Recent conversations with several executives — including with large providers such as Brookdale, Frontier and Senior Lifestyle — highlight that operators now have committed to new practices across essentially every […]
Even as senior housing providers increase rates due to rising expenses, operators have yet to face widespread pushback from residents, most of whom continue to believe that they are receiving a good value for the amount they are paying. That’s according to survey findings shared with Senior Housing News by Activated Insights, the organization that […]
Staffing was already hard for the senior living industry prior to Covid-19, and the pandemic has made it all the more difficult. The current challenges have led some operators to consider creative new solutions for recruiting and retaining. For instance, when Covid hit, getting and keeping workers became harder than perhaps ever before for Bloomfield, […]
Senior living providers are facing intense operational and financial challenges — but they must not let these pressures distract them from innovating for the future. That’s according to Jill Vitale-Aussem, president and CEO of Christian Living Communities (CLC) and Cappella Management. “We’re concerned about staffing, we’re concerned about wage escalation, we’re concerned about inflation,” she […]
