How Commonwealth, Atria, 12 Oaks Deal With ‘Ghosting,’ Other Senior Living Staffing Challenges

Staffing is turning a corner in 2023, and with a new year just over the horizon, senior living operators are taking advantage by honing strategies to boost retention and hiring. Companies including Commonwealth Senior Living, Atria Senior Living and 12 Oaks Senior Living are finding success trimming the use of staffing agency workers and bringing […]

Wave of Operator Switches Points to Evolving Playbook for Senior Living in Smaller Markets

This article available as part of your SHN+ membership Operator transitions have been making headlines over the last few weeks, with many of the handovers involving properties serving middle-market consumers in secondary markets. The recently announced transitions include: The backstories behind these transitions vary, but many of the communities involved are serving a similar consumer […]

What Great Resignation’s End Means for Senior Living Labor Outlook

This article is a part of your SHN+ membership Senior Star was down to 30 open positions across the company as of a few weeks ago. That’s a notable statistic, considering that the Tulsa, Oklahoma-based provider — like so many senior living operators — has faced severe labor challenges in the last few years. In […]

Non-Profit Senior Living Rates Surge in 2023, Surpassing Some CFOs’ Expectations

Monthly rate increases have in 2023 outpaced increases in previous years — and, they have outpaced what the financial leaders of senior living non-profits projected in the fall of 2022.  More than 250 chief financial officers from nonprofit senior living organizations predicted that monthly rates would go up by about 5% in 2023. However, data […]

Senior Living Staff Vacancy, Wage Levels Show ‘Mixed Bag,’ With More Challenges Ahead

With the senior living industry aiming for wider margins and lower expenses this year, providers across the country are getting creative on all aspects of labor as staffing remains critical albeit tough. New data from LivingPath, an online platform that provides pricing and other data for senior housing communities, shows that senior living vacancies have […]

National Church Residences Names New President, CEO

Susan DiMickele, a longtime National Church Residences executive, has been named president and CEO ahead of the retirement of outgoing leader Mark Ricketts. DiMickele, who currently serves as senior vice president of senior living and senior services, will assume leadership of the Columbus, Ohio-based organization when Ricketts retires on June 30. She is now the […]

ProMedica Names Brandt to Chief Admin Role, Appoints New Senior Care President

ProMedica recently promoted a trio of company leaders to help guide the company forward., including a new president for its senior care division. The Toledo, Ohio-based company promoted Angela Brandt, previously president of ProMedica Senior Care, to the role of chief administrative officer Backfilling her newly vacated role is Justin Skiver, who was previously the […]

How Technology, New Staffing Models Can Trim Senior Living Labor Costs

From changing labor practices and how operators staff communities, senior living providers are finding new ways to optimize profitability and reduce costs around staffing. It’s no secret that operators have had persistent staffing issues since the pandemic struck three years ago, including rising wage expenses helping to compress margins, a competitive labor market for new […]