BrightStar CEO: We Are Cracking the Code on Franchise-Based Senior Living

Entrepreneur Shelly Sun built BrightStar Care into one of the largest home care providers in the United States, and Covid-19 has made her even more bullish on her company’s growing, franchise-based model of senior living. Specifically, she believes that BrightStar Senior Living is meeting the moment by blending efficiencies of scale with a highly personalized […]

Facing New Threats, Senior Living Providers Must Ace These Risk Management 101 Practices

Since the rise of the Covid-19 pandemic in the spring of 2020, senior living providers have understandably been focused on risks related to the coronavirus. But, existing issues have not gone away, and providers are well-advised to make sure they are acing “risk management 101” in this new and challenging operating environment. That’s a key […]

Atria Unveils ‘Community of the Future,’ Flexes Operations as Covid-19 Surges

Throughout the Covid-19 pandemic, Atria Senior Living CEO John Moore has said that the company will be stronger in the future thanks to lessons learned and innovations developed during this challenging period. Now, the company is unveiling Atria Newport Beach — touting the community as its “most pandemic-ready” to date and a glimpse of what […]

LTC Working Through Senior Lifestyle Transitions, Launches Smart Design Initiative

Real estate investment trust LTC Properties (NYSE: LTC) is trying to think and act “outside the REIT box” as Covid-19 continues to pressure its operators, with efforts such as a Smart Design initiative to modernize communities. Meanwhile, the Westlake Village, California-based company continues to work through challenges with some tenants, notably Senior Lifestyle. In the […]

1,000-Bed CCRC Henry Ford Village Files for Bankruptcy Amid Covid-19 ‘Perfect Storm’

Henry Ford Village, a 1,038-bed nonprofit continuing care retirement community (CCRC), has filed for Chapter 11 bankruptcy protection. The spectre of financial distress has loomed over the senior living industry since Covid-19 began sweeping across the United States last spring, placing providers under enormous operational and financial pressure. Providers that were strained prior to the […]

Confessions of an Owner/Operator: Resident Voices Lost in Pandemic Response

“There’s a limited number of operators that get it. And getting it means really understanding the needs of people moving into the building and creating resources to meet those needs.” That’s according to one veteran owner/operator, who spoke with Senior Housing News for this installment of “Confessions.” The goal of this series is to share […]

New Senior Sees Operations Stabilize, But Move-Outs Accelerate

New Senior Investment Group’s (NYSE: SNR) move-in and lead generation in the third quarter of 2020 rebounded from the previous quarter’s low, as restrictions on communities eased and operators adjusted their sales and marketing strategies during Covid-19. However, move-outs also increased, and although they remain below historic levels, this is placing pressure on net operating […]

New Welltower CEO Commits to Strategic Direction, His Biggest Concern Eases

Welltower (NYSE: WELL), the nation’s largest owner of senior housing properties, will not be changing its strategic direction under its recently named CEO, Shankh Mitra. “Many of you have asked me if our strategy will change going forward — the answer to that question is an emphatic no,” Mitra said Thursday during the Toledo, Ohio-based […]

Rent Concessions, Overtime Labor Placing Pressures on Senior Living NOI

More senior housing providers are turning to rent concessions to entice move-ins and boost occupancy rates as the coronavirus pandemic approaches its eighth month of disrupting the industry. And an overwhelming number of providers are relying on overtime pay, as well as agency labor, to fill staffing vacancies. These are two of the key findings […]