‘3 Jobs in One’: How 8 Senior Living Operators Support, Hire, Train Executive Directors

This story is part of your SHN+ subscription Senior living operators are evolving their leadership development programs and training to prepare the next generation of senior living executive directors. The vital role of the executive director is becoming even more vital in 2026 and today’s community leaders must bring soft skills in hospitality, oversee care […]

How Soft Skills, Hospitality Focus Can Make Executive Directors More Effective

This story is part of your SHN+ subscription Executive directors are vitally important for senior living operators. The industry asks a lot of them, but I think there’s more support that operators can offer. From overseeing care coordination and delivering on lifestyle engagement that is increasingly focused on hospitality to keeping the number of incoming […]

Brookdale, Atria, Sonida, Other Senior Living Operators Adapt to Industry’s Supply-Demand Imbalance

This story is part of your SHN+ subscription Senior living operators have entered a new era of little growth and narrowing capacity. Some companies are rethinking their operational strategies as a result. High demand for senior living but difficulties getting new development projects in the ground has led to tighter conditions in certain markets. Where […]

How 4 Senior Living Operators Changed Event Strategies to Attract More Prospects

Simply reaching prospects is half the battle for senior living sales teams. Sometimes, the hardest part is getting them to actually walk through the front door. High demand is leading to higher occupancy rates and longer waitlists alike. Senior living providers are taking steps to engage prospects by making event programming more targeted, social and […]

DISHED Senior Living Dining Innovation Awards: Chris Spezial, Director of Culinary Services, Atria Senior Living

Chris Spezial, Director of Culinary Services at Atria Senior Living, has been named a member of the DISHED Senior Living Dining Innovation Awards Class of 2026 by Senior Housing News. As an Elevating the Experience Award winner, Senior Housing News recognizes Spezial for his ability to transform mealtimes into social experiences that deepen resident connections. […]

Atria Puts Turnaround Skills to Work in Transformation of Former Holiday Portfolio

Atria Senior Living has put considerable resources into improvement, exemplified by the operator’s turnaround of its portfolio of communities formerly operated by Holiday Retirement. In 2021, Atria acquired the senior living management company Holiday Retirement. In 2024, real estate investment trust (REIT) Welltower (NYSE: WELL) transitioned 89 former Holiday by Atria communities to a half-dozen […]

Senior Living Operators Target Family Caregivers in Marketing, Awareness Efforts

Senior living marketing teams are revamping their strategies for family caregivers with new messages centered around caring for a loved one at home. Louisville, Kentucky-based Atria Senior Living has always included family caregivers in marketing with strategies built around the profile of the adult daughter. Now, the company is broadening its message for a wider […]

What Senior Living Operators Can Learn About Sales From Carvana 

This story is part of your SHN+ subscription It’s been said that selling senior living is like selling a Mercedes-Benz. If that’s the case, then I think there’s something the industry can learn from Carvana, the “car vending machine” company. Earlier this week, I spotted an interesting Wall Street Journal story about how Carvana has […]

3 Decades After Senior Living’s IPO Fever, Public Offerings Are Again Heating Up

This story is part of your SHN+ membership Looming demand from the baby boomers. A highly fragmented industry. Deep-pocketed capital sources looking to deploy their dollars where they can. That could well describe 2026 – or 1996. Three decades ago, the senior living industry underwent a period of big growth via investment. NIC Co-Founder and […]

Industry Not Getting Smaller: How Senior Living Operators Build Leadership Teams for the Future

This story is part of your SHN+ subscription As a new generation of older adults entering the senior living market, operators are cultivating a new generation of leaders to serve them. For years, senior living operators have sought to turn current workers into tomorrow’s leaders. That effort continues in 2026 as staffing remains among the […]