IgeaCare Solutions, a Canadian based technology provider, announced that it has installed its solution at Cypress Court in Mesa, Arizona. The facility will use pocket paging, an apoloDS reporting system, IgeaTrak call recording and door monitoring tools allowing caregivers to be aware of resident needs at all times. Administrators at Cypress Court identified a need to replace its existing nurse call system with an easy to use solution that would improve communications between its residents and staff members. The previous nurse call system was failing, and replacement parts and service were no longer available, leaving the system vulnerable to failure.
"We at Cypress Court were interested in providing our residents with a state-of-the-art nurse call system which included features such as voice communication, call recording, and reliable support. We found such a product with IgeaCare,” said Kevin Yirak, Regional Accountant, Cypress Court at Mesa.
The apoloDS server allows the site to incorporate many different notification types, including pagers, email, telephone, cordless phones, etc. This way when a nurse call event occurs, if a Caregiver is working with another resident, there is a back-up solution in place to notify additional staff of the resident’s call for assistance. apoloDS also provides reporting that is necessary to monitor care and staffing levels giving the administrators information they need for proper management of their community.
“IgeaCare is proud to be affiliated with a company that is so dedicated to offering the best possible tools to their staff. The superior care that the residents receive is nothing short of extraordinary, and we are pleased to be a part of that,” said Michael Rochon, CEO, IgeaCare Solutions.