Therapeutic lying. The phrase might sound counter-intuitive, but in today’s memory care facilities the practice is widely used to promote resident wellness and satisfaction. Rather than explaining the practice as lying when training new staff, however, memory care experts have coined the term “validation therapy” for training purposes and to explain the process to new […]
Among considerations for those in search of senior living solutions—from prospective residents to their family members and others invested in working through the process of choosing a senior living community—staff remains high on shoppers’ lists. In the “information gathering” process of choosing a community, more than 80% of those having gone through the process report […]
