Brightview Senior Living has once again been named as a Fortune 100 Best Places to Work for the second year in a row, keeping its place as the only senior living operator to make the list.
The Baltimore, Maryland-based operator placed at rank 92 on the list, which also included Cisco, Hilton and American Express, and the company’s leadership say they are devoted to fostering a strong and productive work environment for all staff.
For Brightview, the latest accolade joins a list of others that includes taking the top spot in the annual Best Workplaces in Aging Services list for the second time in three years. The company achieved those results thanks in-part to a culture of transparency, accountability and honest feedback.
“Receiving this recognition in the past has allowed Brightview to attract candidates from hospitality, healthcare, real estate, and other industries who weren’t familiar with the fun and rewarding career that senior living can offer,” President Doug Dollenberg, Jr. told Senior Housing News.
Best Places to Work honorees were selected “based on their ability to offer positive outcomes for employees regardless of job role, race, gender, sexual orientation or work status.”.
Last year, Brightview hired a director of talent development to elevate workers in the company, with a focus on underrepresented populations. The company’s focus on diversity, equity and inclusion (DEI) informed its leaders as they developed diversity-focused training programs tailored for various positions, from frontline staff to leadership positions.
As part of its employee benefits, the company started offering a financial wellness program last year that guides employees through managing a budget, retirement and creating an emergency fund.
Dollenberg said an annual associates engagement survey helps staff give feedback, build new initiatives and get input in the company’s annual business plan.
The company’s recently formed Brightview Associate Development Growth and Engagement (BADGE) program offers employees personal and professional support from financial aptitude to self-care and wellness to provide pathways for growth. That program was one developed first by associates, Dollenberg clarified.
“We know our best ideas come for our associates, so our Home Office and Regional Leadership Team spend a lot of time in the communities to solicit feedback and ideas,” Dollenberg Jr. said.
In December 2022, Brightview raised $202 million from private equity to fund the company’s next development phase. That will help fuel construction of up to nine senior living communities in the eastern U.S.
Brightview operates 46 communities, primarily in markets around Washington D.C., northern Virginia and suburban Maryland throughout the Baltimore metro area; along with the Philadelphia metro area, New York, New Jersey and Connecticut.