The senior living business may be turning a close eye to consumer reviews over the last few years, but how much do they really matter? Shoppers have taken to review sites as a first step in research for all kinds of products, from goods to services and everything in between. Senior living is no exception, […]
Retirementhomes.com
Whether a company wants its senior living communities to be reviewed or not, it’s going to happen and they need to be prepared. During the Assisted Living Federation of America’s 2013 Conference and Expo, held in Charlotte, N.C. earlier this week, panelists told attendees the number of reviews posted online are only going to increase. “Social […]