How Membership-Based Programming Helps Juniper Improve Resident ‘Wellspan’

With a new cohort of older adults entering senior living communities nationwide, Juniper Communities is taking a fresh approach to identifying just what the next generation of consumer wants — and membership-based offerings are playing a big role in that process. In August of last year, the Bloomfield, New Jersey-based senior living operator launched Catalyst, […]

Welltower CEO: We’ll Raise Senior Living Operational Standards or ‘Die Trying’ — But Inaction Was No Longer an Option

When I recently asked Welltower (NYSE: WELL) CEO Shankh Mitra why the company pursued IRS approval to self-manage independent living assets, he replied with a question of his own. “Do you not know the state of our industry?” he asked. The sector continues to fall woefully short in attracting customers, has failed to create a […]

Why CVS’ $10.6 Billion Oak Street Deal Creates Urgency for New Senior Living Models

The big health care headline in the last week was CVS’ purchase of Oak Street Health for about $10.6 billion. Also last week, Humana announced a five-year agreement with ChenMed — a company similar to Oak Street — to provide “senior-focused concierge care” to Humana’s Medicare Advantage members. Senior living providers have observed the reinvention […]

Why Value-Based Care Has Reached a Tipping Point in Senior Living

Senior living providers are more focused than ever on providing high-quality health care — and finding ways to be compensated for doing so. This is driving investment in clinical capabilities and pushing the industry to a tipping point on value-based care. These are among my takeaways from the recent American Seniors Housing Association (ASHA) meeting […]

Top Senior Housing Trends for 2023

Each passing year brings closer the huge demand wave for senior living. And as 2023 begins, providers are more focused than ever on the next generation of consumers — but also are struggling to find ways to evolve the product as needed. The struggle is due to economic turmoil and uncertainty, with tight labor markets, […]