JD Power Bestows First Senior Living Certifications to 3 Five Star Communities

J.D. Power’s senior living certification program rollout now has its first successes. Three independent living and assisted living communities owned and operated by Newton, Massachusetts-based Five Star Senior Living (Nasdaq: FVE) became the first senior living communities in the U.S. to earn the coveted Power badge. The communities are Five Star Premier Residences of Hollywood, […]

Top Senior Housing Trends for 2019

Senior housing providers and other industry stakeholders may be feeling a sense of dread going into 2019. Occupancy is at a low point, labor expenses are surging amid sharp workforce challenges, new competition continues to pressure certain markets, construction costs are up and aging baby boomers are not yet entering communities in huge numbers. While […]

J.D. Power Launches Senior Living Community Certification Program

The senior housing industry now has its first-ever customer satisfaction benchmark, courtesy of a well-known consumer ratings giant. J.D. Power will officially launch its Senior Living Community Certification program on Tuesday, which provides a means for individual senior housing communities to become certified as providers of quality care. The launch marks a continuation of J.D. Power’s […]

J.D. Power to Take Yelp-Style Approach With New Senior Living Certification Program

J.D. Power, best known for its consumer car ratings and research, has been making even more senior housing plans since it published its first-ever “Senior Living Satisfaction Study” in February. Soon, the global marketing information services company plans to roll out a senior living community certification program, as well as several regional senior living satisfaction studies, […]

Sunrise, Holiday Earn Top Honors from J.D. Power

Sunrise Senior Living, Holiday Retirement and Capital Senior Living (NYSE: CSU) have the most satisfied residents among the country’s largest senior living providers, according to a new report from market research firm J.D. Power. The “J.D. Power 2018 Senior Living Satisfaction Study” was conducted between October and December of 2017 and based on responses from 2,539 residents or loved ones […]