Life Care Services, Atria Senior Living and Frontier Management took the top three spots in this year’s J.D. Power 2023 U.S. Senior Living Satisfaction Study. Life Care Services ranked highest in independent living resident satisfaction for its fifth year in a row with a score of 827. In second place was Five Star Senior Living, […]
J.D. Power
Staffing issues and maintenance challenges continue to weigh on resident satisfaction, but overall there are signs the industry is stabilizing in the aftermath of the Covid-19 pandemic. That’s according to the latest annual J.D. Power U.S. Senior Living Satisfaction Study, published on Wednesday. The 2022 survey is based on 2,715 responses from senior living residents […]
Life Care Services has the most satisfied residents among eight large industry competitors, according to a new study from global marketing information services company J.D. Power. Des Moines, Iowa-based Life Care Services, an LCS company, took the top spot, followed by McLean, Virginia-based Sunrise Senior Living; Newton, Massachusetts-based Five Star Senior Living (NYSE: FVE); and […]
U.S. News & World Report and Caring.com on Tuesday launched a new directory that will provide seniors and their families information on assisted living communities and advice on how to make informed decisions. The new directory will include data on more than 8,700 assisted living facilities across the country, U.S. News Senior Health Data Analyst […]
Senior Living Communities acquires South Carolina CCRC Senior Living Communities acquired Wildewood Downs, a 248-unit continuing care retirement community in Columbia, South Carolina, for $35 million. The community will be operated by a SLC affiliate. The acquisition was financed by a $32.7 million loan from National Health Investors (NYSE: NHI), and includes capital expenses for renovations. The loan will have a […]
J.D. Power’s senior living certification program rollout now has its first successes. Three independent living and assisted living communities owned and operated by Newton, Massachusetts-based Five Star Senior Living (Nasdaq: FVE) became the first senior living communities in the U.S. to earn the coveted Power badge. The communities are Five Star Premier Residences of Hollywood, […]
Senior housing providers and other industry stakeholders may be feeling a sense of dread going into 2019. Occupancy is at a low point, labor expenses are surging amid sharp workforce challenges, new competition continues to pressure certain markets, construction costs are up and aging baby boomers are not yet entering communities in huge numbers. While […]
The senior housing industry now has its first-ever customer satisfaction benchmark, courtesy of a well-known consumer ratings giant. J.D. Power will officially launch its Senior Living Community Certification program on Tuesday, which provides a means for individual senior housing communities to become certified as providers of quality care. The launch marks a continuation of J.D. Power’s […]
J.D. Power, best known for its consumer car ratings and research, has been making even more senior housing plans since it published its first-ever “Senior Living Satisfaction Study” in February. Soon, the global marketing information services company plans to roll out a senior living community certification program, as well as several regional senior living satisfaction studies, […]
Sunrise Senior Living, Holiday Retirement and Capital Senior Living (NYSE: CSU) have the most satisfied residents among the country’s largest senior living providers, according to a new report from market research firm J.D. Power. The “J.D. Power 2018 Senior Living Satisfaction Study” was conducted between October and December of 2017 and based on responses from 2,539 residents or loved ones […]
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