Movers & Shakers: New CFOs for NHI, Compass Senior Living

Movers & Shakers is brought to you by the Senior Housing News Job Board. Browse and apply to management and executive senior living jobs and positions from leading professional firms serving the industry. Employers can post single jobs, purchase job packages or our premium subscription that includes unlimited job posts and editorial coverage for one […]

It May Be Time for Chief Happiness Officers in Senior Living

Senior living organizations across the country have introduced a variety of new C-suite positions—from chief information officers to chief health officers—as they’ve repositioned their companies to serve frailer residents and please pickier adult children. Now, given the current labor challenges plaguing the industry, the next top executive to join senior living organizations in droves may be […]

43% of Senior Living Supervisors Are Disengaged

Senior living organizations appear to be struggling with engagement among supervisors—and with inspiring trust in them. About 43% of supervisors in nonprofit senior living are not engaged, according to newly released research from employee engagement research and consulting firm Holleran. Additionally, only 62% of senior living employees actually trust their organizations’ leadership, the research revealed. For the new […]

These Are The Least-Engaged Workers in Senior Living

Senior living has an employee engagement problem. In fact, it seems as though most senior living communities struggle to get at least half of their employees engaged. Among all senior living employees, administrative staff have the highest level of engagement—but it’s only at 55%, according to newly released research from Holleran. For the research, the […]

‘Honeymoon Period’ for Senior Living Employees Lasts One Year

Senior living employees enjoy a “honeymoon period” of high engagement during their first year on the job, according to new data from national senior living research firm Holleran. After that first year, though, maintaining employee engagement—and avoiding turnover—becomes a whole new ball game. First-year senior living employees are almost 10% more engaged than employees who have […]

What Senior Living Can Learn from Southwest Airlines

From branding to pricing to improving health outcomes, senior living has borrowed from airline industry playbooks. Now, one of the largest senior living companies in the country is being inspired by the employee engagement approach at one of the major U.S. airlines. Specifically, Des Moines, Iowa-based Life Care Services LLC—the third-largest senior living operator by […]

Senior Living Providers Reap Rewards by Engaging Workers

There’s a shift happening in senior housing. While being focused on residents is undoubtedly a hallmark of successful senior housing operations, signs suggest that more businesses are focusing on their employees to boost resident satisfaction and bottom-line results. Senior housing operators already understand there’s a trickle-down effect from staff to residents that can measurably improve […]

Are CCRCs Doubling Down On Assisted Living, Memory Care?

The majority of senior living industry members agree that continuing care retirement communities (CCRCs) are decreasing their number of skilled nursing beds, according to the latest Holleran Insight Poll. Of more than 3,000 senior living industry members polled by the research company, 59% say they “agree” that CCRCs are decreasing skilled nursing beds and adding […]

Movers & Shakers — People and Positions for December, Part III

Washington CCRC’s Health Services Admin Appointed to State Board   Emerald Heights, a Type-A continuing care retirement community (CCRC) in Redmond, Wash., has announced that Annie Zell, the community’s health services administrator, was recently appointed by the governor of washington to serve on the state’s Board of Nursing Home Administrators. Zell has been a part […]

3 Ways Senior Living Nonprofits Combat Scrutiny

In an economy still reeling from the Great Recession, some nonprofit senior living communities are facing increased scrutiny regarding their tax-exempt status. “Nonprofits are coming into the spotlight,” said Nikki Rineer, president of research company Holleran during a recent webinar with Mather LifeWays titled “Community Outreach Tips and Tactics for Today’s Nonprofit.” Adding to the […]