‘Frontier is Massive’: Why AI, Value-Based Care Are Rising Hand-in-Hand in Senior Living

This article is part of your SHN+ subscription The senior living industry is finally finding real uses for AI, and value-based care is continuing to gain steam as operators ink new partnerships. My colleague Austin Montgomery recently illustrated how senior living marketing and sales teams are using artificial intelligence in 2025, from roleplaying without human […]

Operators Can Do More to Adopt Costco-Style Senior Living Models

This story is part of your SHN+ subscription In 2025, senior living operators are looking to strategies from companies like Costco (NASDAQ: COST) to improve staffing and quality. I think there’s still more the industry can learn. Senior living operators have embraced staffing models that emulate the retail giant’s practice of rewarding high-quality workers with […]

‘Talk of the Town’: How Charter Senior Living, Frontier Grow in Smaller Markets

With smaller labor pools and limited base of potential customers, secondary and tertiary markets are not for the faint of heart. But that doesn’t mean operators are overlooking them. Operators including Frontier Senior Living and Charter Senior Living are targeting smaller, more fragmented markets for growth with the belief that they can succeed with a […]