This story is part of your SHN+ subscription In 2025, senior living operators are looking to strategies from companies like Costco (NASDAQ: COST) to improve staffing and quality. I think there’s still more the industry can learn. Senior living operators have embraced staffing models that emulate the retail giant’s practice of rewarding high-quality workers with […]
Arrow Senior Living
Arrow Senior Living’s path ahead in 2025 is all about “optimization and transformation,” according to CEO Stephanie Harris. “We’re really excited about the growth opportunities of leveraging each individual community and taking it to the next level for us,” Harris told Senior Housing News. The St. Charles, Missouri-based provider has multiple projects in its development […]
It’s a common refrain in senior living that today’s assisted living communities are closer to yesterday’s skilled nursing facilities. In 2025, operators are indeed contending with residents’ increasing acuity needs. Multiple factors have pushed assisted living care delivery into higher acuity. Operators have said older adults are waiting longer to seek out senior living services, […]
In the Pipeline is part of your SHN+ subscription In the Pipeline is brought to you by the Senior Housing News Architecture & Design Awards, an annual competition that recognizes cutting-edge design, excellence, and innovation in senior living. Construction: Planned Cedarhurst Senior Living adds independent living cottages Cedarhurst Senior Living announced plans to expand independent […]
This story is part of your SHN+ subscription Senior living companies are evolving their operating models to increasingly use new technology and real-time data to make better decisions. In 2025, the gap between companies with these capabilities and those without is widening. Earlier this week, I attended the Senior Living 100 Leadership Conference in Jacksonville, […]
The Future Leaders Awards program is brought to you in partnership with PointClickCare. The program is designed to recognize up-and-coming industry members who are shaping the next decade of behavioral health, senior housing, skilled nursing, home health, and hospice care. To see this year’s Future Leaders, visit https://futureleaders.agingmedia.com/. Shannon Novak, Senior Managing Director of Marketing […]
Stephanie Harris is CEO & Principal at Arrow Senior Living. Harris established Turnaround Solutions in 2005 while in college, which later became Arrow Senior Living four years later in 2009. Harris is a strong advocate for sales techniques that strive to increase the value of communities for seniors. In her Changemakers interview, Harris discusses how […]
The Memory Care Innovation program is designed to recognize passionate and innovative industry members who are shaping the future of cognitive care across behavioral health, home health and home care, hospice and palliative care, senior housing, and skilled nursing. To see this year’s inaugural Memory Care Innovation Award winners, visit https://innovation.memorycarebusiness.com/. To become a Memory […]
Building in more flexibility to worker schedules is not a new strategy for the senior living industry. But in 2024, operators are still tweaking those strategies to improve their staffing practices. The concept has worked well in other customer-facing industries. After global retailer Ikea faced a turnover problem in 2022 and 2023, the company implemented […]
Arrow Senior Living was recently named an operating partner for eight senior living communities in Missouri, Illinois, Iowa and Arkansas. The St. Charles, Missouri-based based senior living operator will manage six independent living communities for Welltower (NYSE: WELL) with a total of 654 apartments among the four states. The company also is managing two assisted […]
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