When the Covid-19 pandemic struck the United States last year, senior living providers across the country began to rely on technology to accomplish everything from connecting residents with loved ones to facilitating virtual tours and telehealth. But not every provider was able to pivot smoothly to more tech-enabled operations, after years of chronic underinvestment in […]
Category: Technology
After years of focusing on workforce initiatives and restructuring relationships with capital partners — and while still battling through the Covid-19 pandemic — Holiday Retirement’s leaders now have their sights firmly set on improving the resident experience. “For an industry that talks a lot about our employees and residents, we don’t make a lot of […]
Covid-19 has placed a premium on technology, but bringing a community up to the times requires much more than plugging in a router. With the advent of telehealth and remote conferencing, senior living staff and residents are doing more with their devices than ever before. Where internet access was once seen as an amenity, it […]
Amazon (Nasdaq: AMZN) has hired Ginna Baik as senior business development manager for senior living. With the hire, Amazon brings on board someone with deep experience in senior living to help drive the Alexa Smart Properties business, focused on deploying Alexa-enabled voice technology at scale. “I have been focused on senior living and technology for […]
Three news items recently focused my attention on perhaps the biggest potential disruptor of senior living in the coming years: Amazon (Nasdaq: AMZN). Here’s what the Seattle-based company has been up to lately: — Amazon hired industry veteran Ginna Baik as senior business development manager for senior living — Amazon Care is launching in all […]
Discovery Senior Living on Thursday announced the launch of a centralized contact center at its home office in Bonita Springs, Florida, which will handle all future senior housing inquiries and better vet them for local sales teams. This is the latest move in what is shaping up to be a year of rapid growth for […]
Senior living providers rapidly shifted to digital marketing and sales in the midst of Covid-19. Now, they are building on their digital strategies for 2021 and beyond — and while doing so does require more investment, the digital revolution is about much more than increasing spending or buying more online ad space. For its 2021 […]
When the dust settles on 2020, it will be remembered as the year when circumstances finally forced senior living providers to embrace technology in ways they were reluctant to in the past. “The tech genie has been loosed from the bottle and it’s not going to go back in,” LCS Senior Vice President and Chief […]
Papa, a service that provides on-demand companionship to older adults, now has gone nationwide and launched a new Papa Health service. Having raised a total of $31 million in venture capital, the startup is eyeing ways to work with senior living providers as it continues to expand. Founded in 2017, Papa provides on-demand assistance and […]
More than 1,400 Amazon Echo Show devices will be distributed to assisted living communities across North Carolina by the end of this month, at no cost to providers. That’s thanks to efforts made by the North Carolina Assisted Living Association (NCALA) and senior living-focused technology platform K4Connect. The association and K4Connect have worked together for […]
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