3 Strategies for Nonprofit Senior Living to Stay Competitive

The future’s bright for nonprofit senior living, or at least those providers that are executing on some key plays to remain competitive in a marketplace that’s changing quickly. Operator sophistication, size and scale were frequently discussed topics at the 2016 Ziegler Annual Senior Living Finance + Strategy Conference, which took place late last month in Ponte Vedra Beach, Florida, according […]

Will ABHOW’s Brewing Legal Battle Redefine Labor Law?

One of the nation’s largest nonprofit senior housing providers is digging in for a legal battle, and the company’s lawyers say that the outcome could have far-reaching implications for any employer with union workers. The case has its roots at the Piedmont Gardens community in Oakland, Calif., operated by American Baptist Homes of the West […]

Movers & Shakers: Capital Senior Living’s Board Nominee

Capital Senior Living Nominates Disney Veteran to Board of Directors Ed Grier has been nominated for election as a new director to the board of Capital Senior Living (NYSE: CSU, CEO Larry Cohen discussed during the company’s presentation at the Deutsche Bank 41st Annual Health Care Conference on May 5. Grier is currently the dean […]

Top Predictions for Nonprofit Senior Living

Nonprofit senior living providers experienced a 2015 marked by an aggressive push for affiliations, and the year ahead will likely follow suit. Technology adoption, repositionings and staff recruitment and retention will play an increasingly important role in the sector, as well, according to predictions from Chicago-based specialty investment bank Ziegler. In 2014, Ziegler tracked roughly […]

CEO Fresh Take: Achieving Walt Disney-Level Customer Service

Is Lutheran Homes of South Carolina (LHSC) CEO Frank Shepke trying to be Walt Disney? Well, you could sort of say that. Since joining Irmo, South Carolina-based LHSC in February 2015, Shepke has made it one of his goals to guarantee the customer service LHSC provides is worthy of “five stars,” emulating the customer service programs […]

Why Watermark Communities Are Bankrolling Local Kids

Intergenerational programs among senior housing communities are a popular hit with residents and surrounding communities, providing benefits in many ways and taking shape in several forms. One senior housing provider is opening up about the way it funds and runs its efforts to support local kids, and what the company and its residents gain from it. Watermark […]

Senior Living Providers Reap Rewards by Engaging Workers

There’s a shift happening in senior housing. While being focused on residents is undoubtedly a hallmark of successful senior housing operations, signs suggest that more businesses are focusing on their employees to boost resident satisfaction and bottom-line results. Senior housing operators already understand there’s a trickle-down effect from staff to residents that can measurably improve […]

For Senior Living Non-Profits, Not All Boards Are Equal

Senior living communities are not alike when it comes to board activities, according to a recent survey released by specialty investment bank Ziegler. Ziegler’s December CFO Hotline poll covered board meetings and activities, measuring how nearly 260 not-for-profit senior living organizations from around the country manage board-related activities. The survey looked at both single- and multi-site […]

CEO Fresh Take: Embracing Seniors’ Aging-in-Place Dreams

Lutheran Homes Society CEO Rick Marshall knows most seniors want to age in place, but he doesn’t let that scare him. Instead, Marshall, who took the helm at the Toledo, Ohio-based senior housing provider in February, is working to make sure his residents can stay wherever they want to, longer—while also keeping the organization’s bottom […]

CEO Fresh Take: How Nonprofits Should Use Their Competitive Advantages

Luther Manor President and CEO Stephanie Chedid is excited. Since her appointment as head honcho last January, Chedid has seen first-hand the passion her employees and residents share for Luther Manor. The organization is based in in the western Milwaukee suburb of Wauwatosa, Wisconsin, and spread across three nearby campuses, offering the full continuum of care […]