Senior Housing Operators Must Address Risks as Liability Insurance Costs Grow

Faced with rising liability insurance costs, senior housing providers are working with insurers and insurance brokers to address the issue by identifying and managing risks. Liability insurance rates are expected to rise by as much as 30% in 2019, according to insurance broker Willis Towers Watson. The growth in claims, payouts and settlements is so […]

New Medicare Advantage Changes Expand Senior Living Opportunities

Recently announced Medicare Advantage policy changes could open up new opportunities for senior living providers, further accelerating the transformation of the industry’s dominant private-pay revenue model. “Senior living providers are crazy if they don’t start thinking about housing/health care integrated products,” Anne Tumlinson, founder and CEO of Anne Tumlinson Innovations, told Senior Housing News, in […]

Kisco Launches Forbes Travel Guide, ‘Lattice’ Programs to Boost Workforce

Kisco Senior Living has launched two new training programs aimed at delivering hotel-style service to residents and retaining its longtime workers — and one of the initiatives has the backing of the Forbes Travel Guide. The Carlsbad, California-based senior living provider recently announced dual “Forbes’ Luxury Hospitality Training” and “Career Lattice” programs for its workforce. […]

Capital Senior Living Shareholder Pushes for Board Changes

A change in top leadership at Capital Senior Living (NYSE: CSU) has not silenced one of the Dallas-based senior housing operator’s shareholders. Cove Street Capital is calling for “commensurate change” in the Dallas-based company’s board of directors. Capital Senior Living is one of the country’s 10 largest providers in the industry, and operates 129 communities […]

Get Workers’ First and Last Days Right to Cut Senior Living Turnover

Senior living providers spend a lot of time and resources thinking about their residents’ first and last days, and for good reason. But those companies are remiss if they don’t also focus on their employees’ first and last days. That’s because those two days — the day when a new hire comes aboard, and the […]

Q4 Senior Housing Occupancy Rate Held Steady, Promising Signs Emerged

Although senior housing occupancy rates nationwide remained near historic lows in Q4 2018, the increase in occupied units hit a new high, according to the National Investment Center for Senior Housing & Care (NIC) Q4 market fundamentals report. Courtesy of NICA snapshot of Q4 2018 senior housing occupancy rates, as recorded by NIC. Overall senior […]

Ecumen Names Shelley Kendrick as New President and CEO

Ecumen, one of the nation’s largest nonprofit senior housing and services providers, has named Shelley Kendrick as CEO and president, effective Feb. 4. Kendrick joined Ecumen in 2012 as vice president of operations and currently is COO. She succeeds Kathryn Roberts, who has been CEO since 2003. Roberts indicated to Ecumen’s board last year that […]

Senior Living Providers Must Court New Partners, Be Open to Financial Risk

The health care industry’s shift in focus from acute care in a centralized setting to treating people in their homes is creating ripple effects across the senior living market. Senior housing owners and operators need to prepare for the shift or risk being left behind, National Investment Center for Seniors Housing & Care (NIC) founder […]