Benchmark Forms Urban-Focused Wellness Division, Adds New President

Benchmark, one of the largest senior living providers in the U.S. Northeast, is launching a Wellness Management division focused on new, urban communities. Denise McQuaide, who has served in executive roles within senior living and other health care companies over the last 30 years, has been hired to lead the division as president and COO. […]

Eclipse CEO: Senior Living Options Lack Appeal for Majority of Consumers

In founding Eclipse Senior Living in 2017, CEO Kai Hsiao wanted to leverage his experience in both senior living and hospitality to build an innovative operating platform. Innovations are needed, he believes, to reach the “unspoken 88%” of older adults who find current senior living options unappealing. Now, with a portfolio of about 100 communities […]

Former Kimpton Hotels President to Lead Wolff’s New Senior Living ‘Resident Experience Company’

In 2016, private equity-backed multifamily real estate firm The Wolff Company announced an ambitious senior living development pipeline. Now, with three Revel-branded independent living projects open and 14 more in the works, Wolff is taking over ongoing management of the properties as well. The company has tapped a heavy-hitter from the hospitality world to lead […]

Senior Housing Operators Must Address Risks as Liability Insurance Costs Grow

Faced with rising liability insurance costs, senior housing providers are working with insurers and insurance brokers to address the issue by identifying and managing risks. Liability insurance rates are expected to rise by as much as 30% in 2019, according to insurance broker Willis Towers Watson. The growth in claims, payouts and settlements is so […]

New Medicare Advantage Changes Expand Senior Living Opportunities

Recently announced Medicare Advantage policy changes could open up new opportunities for senior living providers, further accelerating the transformation of the industry’s dominant private-pay revenue model. “Senior living providers are crazy if they don’t start thinking about housing/health care integrated products,” Anne Tumlinson, founder and CEO of Anne Tumlinson Innovations, told Senior Housing News, in […]

Kisco Launches Forbes Travel Guide, ‘Lattice’ Programs to Boost Workforce

Kisco Senior Living has launched two new training programs aimed at delivering hotel-style service to residents and retaining its longtime workers — and one of the initiatives has the backing of the Forbes Travel Guide. The Carlsbad, California-based senior living provider recently announced dual “Forbes’ Luxury Hospitality Training” and “Career Lattice” programs for its workforce. […]

Capital Senior Living Shareholder Pushes for Board Changes

A change in top leadership at Capital Senior Living (NYSE: CSU) has not silenced one of the Dallas-based senior housing operator’s shareholders. Cove Street Capital is calling for “commensurate change” in the Dallas-based company’s board of directors. Capital Senior Living is one of the country’s 10 largest providers in the industry, and operates 129 communities […]

Get Workers’ First and Last Days Right to Cut Senior Living Turnover

Senior living providers spend a lot of time and resources thinking about their residents’ first and last days, and for good reason. But those companies are remiss if they don’t also focus on their employees’ first and last days. That’s because those two days — the day when a new hire comes aboard, and the […]