How Juniper, Maplewood, Erickson Senior Living Train Staff to Overcome Tech Barriers

When it comes to adopting new technologies and systems, senior living operators cite staff capacity and expertise as a top challenge. Companies including Juniper Communities use regular training to overcome that barrier. The company hired an implementation specialist to onboard new systems and train staff. “That person’s job is to essentially manage software implementation, which […]

‘Measured but Confident’: Senior Living Operators Plan More Moderate Rental Rate Growth in 2026

This story is part of your SHN+ subscription High demand and rising occupancy have prompted senior living operators to again raise resident rates in the coming year, albeit at a more moderate pace than a few years ago. In 2025, senior living operators raised resident rates as pricing power shifted to favor independent living. Assisted […]

Senior Living Operators Embrace PACE as ‘Missing Link’ for Affordability, Clinical Services

A growing number of senior living providers are expanding Program of All-Inclusive Care for the Elderly (PACE) services to meet the needs of incoming – and potentially cash-strapped older adults. Rising resident acuity, affordability issues and shifting expectations among older adults are all issues that operators believe PACE can aid. While such services and partnerships […]

How Mather, Aspenwood, Benchmark Senior Living Create ‘Yes, And’ Moments in Resident Engagement

In 2025, senior living operators are personalizing programming to improve engagement in communities, with an eye on creativity for a new incoming group of residents. To meet their preferences, operators including Benchmark Senior Living, The Aspenwood Company and Mather are creating feedback channels for quality control and pairing lifestyle and wellness amenities to wow the […]

Inside the ‘New Era of Collaboration’ Between REITs, Senior Living Operators

This story is part of your SHN+ subscription Multiple brands, dense portfolios centered on specific regions, new incentives to achieve alignment in operations – this is the future of senior living owner-operator relations. Recently, Diversified Healthcare Trust (Nasdaq: DHC) took this strategy when it transitioned 116 communities to six senior living operating companies. The Newton, […]

Diversified Healthcare Trust CEO: Transitioning 116 Communities to New Operators ‘Accelerates Move to Offense’

Real estate investment trust Diversified Healthcare Trust (Nasdaq: DHC) is transitioning 116 senior living communities formerly managed by AlerisLife to seven other operators, with the lion’s share of the former Five Star-branded communities going to Discovery Senior Living, Sinceri Senior Living and Tutera Senior Living. In an interview with Senior Housing News on Wednesday, Diversified […]