The baby boomers are coming, and Trilogy CEO Leigh Ann Barney is focused on how best to serve them. Change is at the center of those efforts. While Covid has already brought plenty of change to the senior living industry, Barney believes there is more on the way around building a new customer experience for […]
The senior living consumer base is evolving, and the historically sluggish pace of senior living innovation must speed up to meet new expectations and desires. Luxury is being redefined, palates are becoming more discerning, and coveted younger residents are more sophisticated about what “wellness” means and how their living environment is involved. These were among […]
Luxury is a word often used to describe senior living communities, but it is not a word that always accurately describes them. Some senior living operators aim to deliver top-flight dining and experiences one might enjoy in an elite country club, with monthly rates sometimes in excess of $10,000 — and luxury is a word […]
Ascension Living has named a seasoned health care and senior housing and care industry veteran to its top leadership role. The St. Louis-based senior living operator, which is part of non-profit Catholic health system Ascension, on Tuesday announced Christopher Caserta has taken the reins as CEO. By taking the CEO role, Caserta is assuming a […]
Life plan community operator Vi has not necessarily been known for memory care services alone, but a new effort to stand out from the competition may be changing that. The Chicago-based senior living operator has always offered upscale memory care services to residents through its full-continuum care model, and there are no current plans to […]
LCS is forging ahead in 2023 on several big initiatives, with a particular focus on improving visibility and performance in operations through data. In recent years, the senior living industry has made headway on a number of initiatives from occupancy recovery to turnover. That is also what LCS has seen in recent quarters as the […]
The senior housing industry historically has placed a lot of emphasis on real estate to drive value. And today, that is still occurring — but the paradigm might be changing. A “tectonic shift” has occurred that has made management companies and the people who work for them a new “gold standard” for industry quality, Aegis […]
A Place for Mom (APFM) is launching new enhancements for its online senior living referral platform in a bid to make those reviews more helpful for prospects and operators alike. New York City-based APFM is upgrading its existing review system, which compiles scores on an average rating of all family and resident reviews, with a […]
Dr. Bill Thomas is a man who wears many hats — and in 2023, he has a dual aim of changing senior living community design through modular construction and raising the bar on wellness for older adults. On the real estate side of things, Thomas’ Kallimos Communities — a multigenerational living concept he launched with […]
With $10 billion in debt maturities coming due in 2023, margins still compressed and staffing challenges still simmering, operators have their work cut out for them in the crucial months ahead. But for all the problems left to solve, there is still a sense that the worst is now behind the industry in many respects. […]
