Meet Icon: Why VoiceFriend and Caremerge Teamed Up

Ryan Galea first learned the challenges that senior living operators face today the same way that many industry outsiders do: his grandmother became ill. As he worked to get her the care that she needed, he saw the industry’s staffing strain, and how that shortage affects both caregivers and patients, and ultimately quality of care. […]

3 Lessons from Groundbreaking Senior Living Technology Summit

Senior living operators continue to show a growing interest in technology innovation to help deliver quality of care and a positive staff experience. And for two days in August, leaders from senior living came together with VCs, capital partners and innovators to build their knowledge and answer their questions during the inaugural Silicon Valley Senior […]

The Financial Case, and Equity Advantage, of Becoming a Senior Living Franchisee

Small-setting senior living is typically discussed in relation to the benefits it holds for residents. Indeed, most seniors requiring care today are housed in big facilities, on big campuses, with long hallways and large populations. This expansive model creates care and service challenges that the small-setting model alleviates. But operators and entrepreneurs are increasingly flocking […]

Voices: Jennifer Lovely, Executive Vice President, Conversion Logix

This article is sponsored by Conversion Logix. In this Voices interview, Senior Housing News sits down with Jennifer Lovely, Executive Vice President, Conversion Logix, to learn about growing a business through digital marketing and the impact it has on senior living operators and their residents. Lovely also discusses the company’s new virtual assistant, as well […]

Post-Pandemic Leads: 4 Trends Every Operator Must Know

In 2021, the average senior living sales team generated 61.2 new independent living leads per month. Meanwhile, the best sales performers generated just 50.2 new leads per month. This might seem counterintuitive, but the conversion rates show otherwise. In independent living (IL) in 2021, the best sales performers converted 7.0% of worked leads compared to […]

Voices: Beverly Belton, MSN, RN, Field Director, The Joint Commission

This article is sponsored by The Joint Commission. In this Voices interview, Senior Housing News sits down with Beverly Belton, MSN, RN, Field Director for The Joint Commission, to learn about the value of Joint Commission accreditation for assisted living facilities. Belton also shares best practices for the Joint Commission survey process and how to […]

How Cascade Senior Living Services Helps Residents ‘Age In Place’

When Chad Solvie and his wife began operating three senior living communities in Washington state, one of their biggest challenges was ensuring consistent, quality care for their residents, who are mostly low-income seniors on Medicaid and Medicare. “Our providers were kind of a hodgepodge,” says Solvie, president and CEO of the privately owned Cascade Senior […]

How to Streamline Capital Deployment for Project Success

A concerted approach to capital deployment has long been a benefit to senior living providers looking to grow or improve upon their existing properties. But with owners battling shrinking budgets while still recovering from COVID-related occupancy declines, capital deployment planning has become essential. The process starts with a basic concept: the project should be clearly […]

VOICES: Kim Judd, General Manager, Lifeline Senior Living

This article is sponsored by Lifeline Senior Living. In this Voices interview, Senior Housing News sits down with Kim Judd, General Manager, Lifeline Senior Living, to learn about what’s on the horizon for resident safety, including a new partnership between Lifeline and Amazon. Judd also discusses the benefits of cloud-based platforms, and why they’re critical […]