After Slashing Turnover, HumanGood Anticipates More Firepower From Employee Engagement Partner

Nonprofit senior living provider HumanGood credits better employee engagement with driving down nursing turnover 36% and dining staff turnover by 48% between 2014 and 2016. The Pleasanton, California-based provider worked with employee engagement firm Brand Integrity to achieve these results. Now, Brand Integrity—which has a stable of other health care and senior living clients—has been […]

3 Hot Memory Care Design Trends

Over the past 15 days, one resident at Heritage Homes, a memory care facility in Watertown, Wisconsin, has been out of bed a lot at night. He’s opening his door at night more than he usually does, activating his emergency call pendant more, and spending more time during the day in bed. The staff knows […]

How to Ace the Contract Process with Senior Housing Referral Agencies

by James Henry, Blue Harbor Senior Living Staff Counsel While in-house marketing and sales are one method of attracting new residents, outside referral agencies are a useful tool for increasing senior housing occupancy—a crucial goal for all providers who want to financially operate as a successful business. This article will provide some practical knowledge and […]

Why Seniors Housing Can’t Ignore Disruptive Technology

by Christian Sweetser It’s 2025. Imagine your morning routine. As you awake, your day’s appointments are displayed on your glasses. Your digital assistant begins to speak, giving you a quick rundown of important meetings and reminding you that your refrigerator is low on milk and eggs. You have a message from your doctor because your […]

Top Lessons Learned From CCRCs Past

By Ingrid Bagby, Melissa Dimitri, Paul Melville and Christopher Updike As an owner, operator, or stakeholder in a continuing care retirement community (CCRC), the last words you likely want to hear are “restructuring” or “bankruptcy.” But, given the economic pressures CCRCs can face, one doesn’t have to look very far to encounter examples of both. […]

Remembering the Beloved Granger Cobb

by Justin Hutchens It’s extraordinarily sad to mourn the loss of Granger. I know I speak for thousands across the senior living industry when I say that Granger Cobb will be missed dearly. His genuine passion for people, empowering leadership and vision to be a premiere provider of care to seniors across the country had […]