Senior living providers will need to come up with a new playbook to attract the baby boomers in the post-pandemic world — and boutique hotels could provide a roadmap for that reinvention.
Danette Opaczewski, executive vice president of resident experience and COO at Revel Communities — the senior living brand of The Wolff Company — knows this better than most. She joined Revel in January 2020 after a long career in the hospitality industry, and believes the industry can learn from the boutique hotel sector.
In this episode of Transform, learn:
- What Revel is doing to attract the baby boomers
- Why Opaczewski believes there are some senior housing rules worth breaking
- How Revel is trying to break the senior housing mold with tech-forward operations, “staycation suites,” and a seasonal rental program
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