How Capital Senior Living is Helping After Hurricane Harvey

One of the nation’s biggest senior living providers is pitching in to aid Houston seniors displaced by the devastating flooding that Hurricane Harvey left in its wake.

Dallas-based Capital Senior Living (NYSE: CSU), which owns and operates 129 senior living communities around the U.S., including 32 in Texas, has announced that it has room for seniors affected by rising flood waters.

The operator set up a hotline this week to help house displaced seniors at its unaffected communities in Texas and other neighboring states. In addition to the emergency housing, Capital Senior Living has also committed to providing seniors transportation to its communities, where possible.


Seniors or their loved ones can call 866-774-9457 to reach the provider’s call center. From there, operators will ask a series of questions specific to displaced seniors in the Houston area. Then, Capital Senior Living will work to match the person’s need with what it has available.

“We always strive to be good neighbors,” CFO Carey Hendrickson tells Senior Housing News. “We are thankful to have the scale and resources that have allowed us to step up to help in a meaningful way following the devastation of Hurricane Harvey.”

The offer is open to any senior displaced by the hurricane and flooding, whether they are coming from another community or their own home.


“In fact, some might not have been displaced by Harvey, but the individual or their family may feel less comfortable living in their home in the wake of the storm,” Hendrickson says.

How long the displaced seniors can stay and how much they’ll pay will be determined based on the individual’s situation.

“Our first priority is to ensure the safety of these seniors,” Hendrickson says. “The specific financial aspects of providing housing services will be handled on a case-by-case basis and will factor in length of stay, type of services needed, and other considerations.”

In the first 24 hours since it put out the call to local rescuers, media outlets and smaller Texas-area providers, Capital Senior Living has relocated several seniors and received calls from many more.

Capital Senior Living isn’t the only senior care provider pitching in to help flood victims in Texas. Louisville, Kentucky-based Kindred Healthcare (NYSE: KND) recently pledged $50,000 to the American Red Cross, reports the Louisville Business Journal.

Written by Tim Regan

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