How can resident satisfaction surveys be used to make better business decisions?
Brought to you by LCS and Senior Housing News, this FREE webinar, Using Resident Satisfaction Surveys to Their Fullest Potential, will detail how your community can better survey your residents, as well as what happens after the data is collected.
The webinar will demonstrate how one community overhauled its satisfaction surveys and made the most of the information gained from them.
The panel — including experts from LCS, Life Care Services and The Marshes of Skidaway Island — will also discuss best practices and how-tos spanning:
- How resident satisfaction surveys are used to make better business decisions.
- Best practices for action planning and implementation.
- Post survey: Sharing the results with your Board and residents.
- How one community saw large gains when it took a closer look at its survey process.
Don’t miss the opportunity to make the most of your resident satisfaction surveys.
- Cost: FREE
- Date: October 7, 2014
- Time: 1 p.m. Central Standard