LG Ramps Up Senior Care Tech Solution

LG is rolling out an update to its resident care technology with a heightened focus on driving efficiencies through documentation.

The updated Point of Care Solution (POCS) version 2.0 is the latest in tech giant LG’s product offerings that cater to the senior care market.

LG CNS, a subsidiary of LG focused on information technology services, has been partnering with senior living providers to offer a suite of technologies that integrate resident health information into a single platform. POCS 2.0 is its latest solution to consolidate documentation and communication capabilities into an all-in-one smartphone app. 


The new version provides documentation of daily care and activities of daily living (ADLs), advertisements of routine and specialty care needs, vital sign collection, voice communication, secure text messaging, touch screen clinical documentation, nurse or emergency calling and other capabilities. The addition of voice-calling, in particular, eliminates the need for additional pagers or communication devices in various care settings.

With the updates, POCS 2.0 allows for more accurate and cost-effective strategies to documenting resident information at the point of care, says Robert Choi, chief strategy officer of Collain Healthcare, the provider of LG CNS health care solutions. 

“I think a lot of this ties back to caregiver efficiency and accuracy,” Choi tells SHN. “No matter what kind of situation you’re in, whatever setting you’re in, all providers have increased responsibilty to document what they’re doing. And for the sake of data transparency and for cost and revenue opportunities, accuracy of documentation is going to be an opportunity to optimize cost and revenue.”


LG CNS bills the app as an integral part of the post-acute care electronic health record (EHR) solution by providing one patient/resident record across the post-acute care continuum. 

Many senior housing providers have adopted technologies to drive efficiencies and better position themselves in the changing health care landscape, with EHRs becoming a prime focus. 

Written by Emily Study

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