New Cigna Partnership Aims to Drive Senior Post-Acute Care Outcomes

With sights set on improving patient outcomes and reducing costs, a partnership between Cigna-HealthSpring and naviHealth aims to help hospitalized seniors navigate post-acute care options upon discharge. 

Under the program, naviHealth’s team of nurses and licensed therapists will engage and assess Cigna-Healthspring members in the hospital to educate them and their caregivers on their options for post-acute care and rehabilitation. 

Upon discharge, naviHealth will work with patients and their care teams in skilled nursing facilities (SNFs) to continually monitor and update patients’ care plans, using its technology and field-based care managers to foster care coordination.


“This new collaboration will help our members more efficiently navigate their options once leaving the hospital, and further our goal of continually improving the care delivery and patient experience across our markets,” said Patrick Foley, president of Cigna-HealthSpring’s Mid-Atlantic and Pennsylvania market.

As a result of the newly formed partnership, Cigna-HealthSpring expects not only to see improvements in clinical outcomes for its members, but also enhanced satisfaction resulting from greater collaboration between care managers and post-acute providers. 

The combination of naviHealth’s decision support technology and analytics coupled with Cigna’s 100,000 membership base in the Mid-Atlantic and Pennsylvania markets has the company confident in producing greater health outcomes at lower costs.


“Enabled by our unmatched post-acute decision support and analytics platform, this collaboration will ultimately result in better patient outcomes at a lower cost,” said Clay Richards, naviHealth president. “Growth in post-acute spending is rapidly outpacing other areas in healthcare and it is clear that a break from traditional approaches is needed.” 

One of the nation’s leading health plans focused on delivering care to the senior population through Medicare Advantage and other Medicare and Medicaid products, Cigna-HealthSpring serves over one million customers nationwide. 

naviHealth serves more than 1.4 million Medicare Advantage members nationwide and also serves as the partner to health systems as a convener for the Centers for Medicare & Medicaid Services’ Payment for Care Improvement (BPCI) Initiative.

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Written by Jason Oliva

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