1. In order to ensure residents of seniors housing communities may be appropriately cared for, any person may file a complaint with the regulatory bodies responsible for licensing in that state. That being said, the security cameras can work to protect care givers and owners of facilities as well as prove bad treatment. It reminds me of the cameras on many police cars that record traffic stops that can exonerate police accused of abuse of power and ensure disiplinary action when evidence warrants it. _This incident is at the "he said, she said" stage and all the facts are still being uncovered. Every complaint should be investigated (as most if not all state seniors housing licensing rules require), however, It should always take more than an accusation to close a care-giving business who is responsible for the lives of all of its residents._Chris Foley_CPA (Retired)_Equity National Seniors Housing Brokerage &