EmFinders, a senior care technology provider whose products help locate and recover missing persons with mental or memory impairments, has suspended all operations and is no longer offering commercial service, effective July 20.
“The EmFinders team has been proud to provide you with service. We thank you for your support of EmFinders,” says the homepage for the company, which was founded in 2007.
Devices similar to the company’s personal emergency response system (PERS), called EmSeeQ, are often used in senior care facilities to prevent residents from leaving the premises or recover those who have wandered.
Industry participants are now trying to make a play for EmFinders’ clients. A subsidiary of LoJack Corporation (NASDAQ:LOJN) announced on Friday that it would waive the enrollment fee for its SafetyNet tracking and rescue service to former clients of EmFinders.
“Our mission at LoJack SafetyNet is to bring this valuable service to people who are at risk to the dangers of wandering and provide peace of mind for their loved ones,” said Kathy Kelleher, Vice President, LoJack SafetyNet, Inc., in a statement “This offer provides people who were enrolled in the EmFinders’ service—and are now potentially without protection—an easy and affordable way to transition to SafetyNet, a highly effective alternative tracking and rescue service.”
After being on hold for nearly an hour at the number provided by EmFinders on its homepage, SHN was told by a customer care representative that “our parent company has decided to exit the market,” but no further information was provided.
The company’s public relations department had not responded to a request for comment as of press time.
Written by Alyssa Gerace