Ohio assisted living residents give their facilities a higher average satisfaction rating than do nursing home residents, according to the Ohio Department of Aging’s 2011 nursing home and residential care facility resident satisfaction surveys.
Residents in Ohio nursing homes gave an overall satisfaction score of 87.1%, while individuals in assisted living facilities averaged a 92.33% satisfaction rating.
Grace Brethren Village, a residential care facility in Englewood, Ohio, topped the list with a 100% resident satisfaction score. Other assisted living communities to receive top rankings include Patriot Ridge Community in Fairborn, with a near-pefect 99.7% rating, and Browning Masonic Community, Inc. in Waterville, at 99.2%.
For nursing facilities, Otterbein North Shore in Lakeside got top marks with a 98.65% rating, followed by Mother Margaret Hall Nursing Home in Mount Saint Joseph, at 98.45%, and Salem Community Hospital’s skilled nursing facility in Salem, with a 98.02% score.
“Ohio has taken a national lead in advocating for, and helping long-term care facilities achieve real culture change and provide the high-quality, person-centered care their residents desire and deserve,” said Bonnie Kantor-Burman, director of the Ohio Department of Aging, in a statement. “Staff, administrators, residents and their families are more interconnected than ever, and the caliber of care is improving as a result.”
Two dozen nursing homes and 34 assisted living facilities got a score of 100 on key questions of “Overall, do you like this facility?” and “Would you recommend this facility to a family member or friend?”
The rankings come at a time when quality indicators are beginning to have a much heavier impact on nursing home payments. The amount of Medicaid reimbursement a nursing home can get that’s tied to quality achievements will rise from 1.7% to 9.7%, with satisfaction survey results used to determine eligibility for three of the new measures nursing homes are required to reach.
Written by Alyssa Gerace