For the second year in a row, Greystone Management Service Inc. has presented Kahala Nui with the Diamond Award for outstanding operations. The Continuing Care Retirement Community, located on the island of Oahu in Hawaii, is one of only two communities nationwide to be presented with this honor. Greystone Management presents the Diamond Awards annually to its top-performing properties. Communities must meet stringent criteria on nine operational benchmarks, including a resident expectation survey, employee expectation survey, first impression visits, financial ratios, hospitality culture implementation, task force participation, professional employee growth, successful licensure, and community accomplishments.
"We are so honored to receive this Diamond Award from Greystone Management," said Pat Duarte, CEO. "The award demonstrates our continual commitment to provide an active, independent lifestyle that enhances the lives of our residents, and we are extremely proud of our team."
"Kahala Nui continues to exemplify excellence in all areas of operations," said Tim Mallad, Corporate Vice President of Greystone Management Service Inc. "We commend the team at Kahala Nui for their outstanding service and dedication to residents."