A Place for Mom Cuts Customer Success Team, Pivoting to ‘More Direct’ Community Strategy

Senior living referral company A Place for Mom is eliminating a senior living community liaison position in favor of a new strategy with “more direct” lines of communication with operators. The New York City-based company last week announced it is laying off its “customer success management” team, which makes up about 6.8% of its nearly […]

New Definition of Alzheimer’s Would Expand Diagnosis to People Without Memory Problems

A debate has simmered in the world of Alzheimer’s research and treatment: Should the disease’s definition be expanded to older adults who have a higher risk of dementia, but currently lack memory problems? The answer to that question, at least according to certain researchers, is yes. As noted in a recent Los Angeles Times article, […]

Best CCRC Lite Design of 2023: Innovative Community With Connections to D.C. 

The designers and project planners behind Brightview Dulles Corner had an overarching mission to foster interactions between residents and the outside world. With a location in the Washington, D.C. area and proximity to public transportation and green spaces, the community makes good on that mission. Today, the community pushes the “envelope of what senior housing […]

Why Welltower’s $1B Affinity Deal is Another Milestone for the Active Adult Market

This article is available as part of your SHN+ membership Earlier this week, Welltower (NYSE: WELL) made headlines by acquiring a 25-property portfolio operated by Affinity Living Communities for nearly $1 billion. The portfolio consists of 3,900 units primarily concentrated in the Pacific Northwest and carries an average age of less than eight years. With […]

Anthem CEO: We’re Playing Offense in 2024 After Sales Wins Last Year

After two years of stronger sales and occupancy growth, Anthem Memory Care’s “financial anxiety” has eased – and now, the company can again “go on the offensive,” according to CEO Isaac Scott. For Scott, going on the offensive means investing in more forward-thinking technology, training, and resources to help the Lake Oswego, Oregon-based memory care […]

Gardant Co-President, Industry Associations Call for Better Public-Private Collaboration in Senate Hearing

Closer collaboration between the government and private-pay senior living operators are needed to maintain assisted living quality and affordability in the years to come. That’s according to Gardant Management Solutions Co-president and COO Julie Simpkins, who spoke Thursday at a U.S. Senate hearing spurred by the Washington Post’s series of articles highlighting elopements and staffing […]

Best Standalone Memory Care Design of 2023: The Cordwainer Goes Big on Biophilic Elements

When setting out to design The Cordwainer, owners Bodo and Tamilyn Liesenfeld had one goal: to make the community outstanding and unique. The Cordwainer is the first, and currently only, community owned and operated by Anthemion Senior Lifestyles. To help the community stand out, it only offers memory care and includes multiple European influences, which […]